Jacob Darrow

Review of Chicago Cornea Consultants

HORRIBLE, AVOID AT ALL COSTS!!!!!!!!!! This is by ...

HORRIBLE, AVOID AT ALL COSTS!!!!!!!!!! This is by far the rudest, most unprofessional staff I have ever encountered in any field. Take your pick, restaurants, shops, airlines, lawyers, nothing. They are all saints compared to this cesspit.

Lets start with how hey schedule you months in advance, but when you show up, they get HOURS behind schedule. The entire lobby is crammed full of about 50 unhappy people, all passing the time by making a competition about how many HOURS past their appointment the incredibly insensitive and rude staff are keeping them. We waited 3 hours past our SCHEDULED appointment a few weeks back, and this was the case for every other person there. Then, on our followup date, at our SCHEDULED appointment, the secretary decided to simply take people as first-come-first-served, so people who had scheduled appointments AFTER us got serviced first, even though we were 30 minutes early for our SCHEDULED time.

If this was where the rude/unprofessional behavior ended, I'd give 2 or 3 stars and caution avoiding. However, they also make you pay up front for procedures, but REFUSE to tell you how much until the day of your appointment. They expect you to just show up with an unlimited roll of money, and be ok with "whatever the cost might be." Apparently everyone is just supposed to have thousands or tens of thousands of dollars of disposable, liquid income at the ready "just in case" your procedure costs that much. Since you MUST pay up front, you have no chance for an itemized invoice to even ensure you are being billed fairly and correctly. This isn't the tactic of a well-organized business, it's the business tactic of an illicit organization attempting to extort the vulnerable and the innocent.

When they aren't attempting to extort you for money, or holding you hostage in your time of need, or being completely disrespectful to the schedules of anyone who might need to drive their loved ones around for EYE SURGERY, they might be normal, nice people. OH WAIT, THEY AREN'T! Maybe because they run their business so horribly, they get tired of being called incompetent and rude all the time, but THEY ARE SO RUDE, ESPECIALLY THE RECEPTIONIST!!!!

If you can't trust them to treat you well when it comes to basic things like being on time, not over-booking, charging a fair rate, transparency in rates etc, how can you trust them with something as important as your eyes??? Clearly they don't care about you or anything you love, so clearly it would be worth literally going to another state, hell, country to avoid these people. Disgusting. AVOID AT ALL COSTS!!!!