Steve Tanudyaya

Review of Novotel Amsterdam

Cheat, cheap and bad services:

Cheat, cheap and bad services:
- adding item in our room service bill that we didn t order nor received.
- breakfast is limited in a tray of 3 stale bread, boiled egg, 2 slices of ham&cheese, a watered down juice... very cheap... and embarrasingly they tried to sell fried eggs for 5eur.... wow, this is a 4 stars hotel?!
- impolite bartender, when we complain to the hotel channel, no feedback from them... i guess they don t care to improve the service.