Venkata Ashok danthurthy

Review of Hotel Madurai Residency

It is a good hotel with good amenities. Food prov...

It is a good hotel with good amenities. Food provided esp. As part of breakfast buffet was v good.That is the only good part of our 4 days stay here..

However, the travel desk was a big letdown.They are v unprofessional,have a callous attitude towards indians and specifically sr. Citizens. They were making disparaging comments and needlessly comparing the size of luggage with that of foreigners. We were a party of six all above sixty five..it was v unpleasant in this regard.
Our pilgrimage journey was of 2 parts..we were ready to pay for both stays at one go but the manager assured rooms would be available upon our return. We were shocked to hear that there were no available rooms after completing our first leg .It was only after a heated argument that they agreed to provide the rooms. This was v unprofessional behaviour from the hotel management .i would definitely not recommend this hotel. Moreover the vehicle provided is very bad.