My husband and I stayed at the JW Marriott San Ant...

My husband and I stayed at the JW Marriott San Antonio after our wedding. We stayed one night because my husband had training for a new position the next day and this hotel is close to the corporate center we both work at. We're both fanatic about receiving great customer service. We both work at a Fortune 500 company that trains employees on showing empathy and recognizing the customers' concerns.

We were very disappointed in the customer service we received at the bar. We went to the bar to receive our two complimentary drinks and the bartender didn't even smile or greet us with a friendly attitude. She was very dismissive of us.

We did have fun at the jacuzzi and at the sport bar restaurant. Their food there is delicious. We received awesome customer service from the waitress that served us. She took care of us with a helpful attitude.

We won't be coming back.