Karl Dominique

Review of Taylor Made Realty

Rented Canadian Day for a week. Arrived on Sunday ...

Rented Canadian Day for a week. Arrived on Sunday to find bathroom door in Master Suite broken and not able to close. Called the rental office immediately. Was told someone would be out on Monday to fix. Monday came home to find a note that a part had to be ordered and would return the next day. Called everyday after that and got a different response each time and still no fix. Finally on Saturday, 1 day before vacation was over someone came and fixed the door. This was a huge inconvenience as we had 12 people there and only 3 bathrooms where privacy could be had. Plus the fact that there were no locks on any of the bedroom doors was also ridiculous. The Customer Service from Taylor_Made was seriously lacking. Even a call to the manager did nothing to help the situation. The 2nd issue was the promo that there is lake access. While this is true, what isn't mentioned is that you have to walk down a busy road and then down a long steep hill in the woods to get to the dock. People with little ones or elderly folks should avoid this house. And if you are looking for a view of the lake...forget it! You can hear the boats zooming by but can't see anything. Could have been a much better experience had the staff at Taylor-Made been able to deliver good customer service!