James Whiteman

Review of Hyatt Regency Knoxville

The wife and I arrived around 9:30pm and was met p...

The wife and I arrived around 9:30pm and was met properly by the valet staff who were very patient with us as we retrieved our bags from the car and helped us load up the baggage cart. The concierge greeted us with smiles and welcomed us to the hotel. Check-in was simple and quick and we were escorted to the elevator while being given info on the hotel and it's services. Upon arriving to our room we were pleased that there was more than enough room to bring the luggage cart in with us to offload it. The room appeared very clean and was very well appointed. The bed was very comfortable and we had no problems getting to sleep. The included breakfast was tasty and was very well maintained as we arrived toward the end of service. Check out was as easy as check in as well as retrieving our car from the valet which pulled up as soon as we finished checking out. And again the valet staff was helpful in helping us load our car back up with our baggage.