arrived promptly for 7:30 reservation for 4. Init...

arrived promptly for 7:30 reservation for 4. Initial experience great, served water, bread, menus right away. Service seriously deteriorated from there. Ordered 3 appetizers one of which never arrived. After our orders were taken no water refills, had to go get a waiter. Original waiter did not bring the wine we ordered and did not point out the substitution. It was a good wine, but we had to bring to his attention, no explanation. Never any apology for the omitted appetizer. Had to ask more than once (by now we were there over an hour and a half and we were seeing tables who came in long after us getting entrees) what happened to ours. However when the food finally came out it was excellent. Original waiter in this process abandoned us and we had to guess for the most part who to ask for service. If they can fix the service issues we would go back for the food, but not otherwise. It really detracts from the dining experience. Also normally in this type of restaurant we would be offered something complementary to make up for the problems, which we were not. Could not really identify a front of the house manager to address things. Overall, not more than a 3 star experience, and only because of the food, otherwise it would be a zero.