john kinsley

Review of MileOne Heritage Hyundai Towso...

Want a $30,000 paperweight sitting in your drivewa...

Want a $30,000 paperweight sitting in your driveway? That's what Mike Ruth, the service manager at Heritage Hyundai in Towson, calls the 20, yup, that's what he said, 20 Hyundais sitting on his lot in towson waiting for replacement engines - paperweights. My Hyundai, with under 40,000 miles on it , is one of them - a paperweight. Want a paperweight? Run right to Heritage. Want something that runs, steer clear.

After quite a bit of hassle- getting the warranty approved, getting a rental car, waiting for the engine to be shipped to the dealer etc., a new engine was installed in my Elantra. Eight thousand miles later the new engine developed major problems, starting with a cracked valve cover - the problems went on and on adding up to thousands of dollars. I called the service manager at Heritage, he didn't return my call. This dealership is a hotspot of incompetency. Avoid it. Heritage will make your wallet sick a dog.