T. Aron Vance

Review of Thifty Car Rental

Worst customer service EVER. The general manager i...

Worst customer service EVER. The general manager is an inept circus chimp. I explained to him that the plates on the vehicle did not match the car, and as a result I was pulled over and detained for over an hour on the way back from my father's funeral. There was NO compassion, there was NO sympathy, and there was NO customer service. The kid got in my face and say "I WILL DO NOTHING ABOUT THIS" and I had to ask him to step back because he was invading my personal space to the point that felt threatened.

I will NEVER rent from Thrifty again.