Very disappointed this year. We specifically asked...

Very disappointed this year. We specifically asked for rooms on the main floor as we are three old ladies with luggage and shopping and they still put us on the third floor told us that's all that was available yet we were not told that when we reserved. The food was mediocre the soup was always served warm not hot and I had light bulbs that went out in my room that were never replaced. The staff was friendly the service was extremely slow. We come every year but I don't think I will join them next year.