I ordered a re-manufactured steering rack from Roc...

I ordered a re-manufactured steering rack from Rock Auto. It came in defective. They sent me another one. It was even worse. Their customer service did literally nothing to help my situation. I asked them to send me a brand new part, and asked if they could discount my shipping on an overnight order, and they refused. So, after spending $200 on taxi rides to work, and an additional $200 on a brand new part from another dealer, I think it's fair to say that my experience with Rock Auto was abysmal. Thanks for nothing, Rock Auto.