Venessa Gourd

Review of Mobile Marriott

We caked and said we would be arriving early after...

We caked and said we would be arriving early after a 15 hr drive and inquired about early Arrival and room availability. We were assured this would not be a problem and they took our number to call when the room was ready. Then arrived at 9am and the room want ready. They Asked us to go eat breakfast abd it should be ready by 1030 and they would call us when it was! No call! We went back at 1030, not ready. 230pm, no ready. 340 finally ready but they didn't call us! We were exhausted from driving straight through and just needed a place to lay down. Because of this delay we were unable to make it to the beach because this was the only day we had available to have any Beach time. Very disappointed! They did give us 4 free breakfast buffet vouchers so that was nice. They put our friends in a rim that want cleaned and had mik cartons, banana peels and trash all in the desk. Last night, the Elevators were completely out of service and we were allowed to use the service Elevators thankfully!