Declan O'Brien

Review of Orchard Park Veterinary Medica...

Do not take your animal to this facility!

Do not take your animal to this facility!
Before taking our dog to this facility I did read the reviews online and I was skeptical. I decided to trust my vet who recommended them. We already had a diagnosis from my vet but for some reason we were advised to get a second opinion from The Orchard Park Animal Hospital. We were met with a robotic monotone doctor. The explanation of what was wrong with our dog was all medical terms and spoken with no emotion or concern for the audience. The doctor then suggested we do a test to determine if our dog's illness was a certain type. We agreed. After waiting for over half an hour in the exam room, the doctor came back without the results. The doctor stated that they would have to run another test if we wanted the results. I felt very taken advantage of. I feel this facility is a factory. There was no care or concern whatsoever. We were definitely duped. It seems to be a money-making grab. I walked out of there with no new information than what I had from my original vet. We put our dog through unnecessary stress and tests. Not to mention the over-inflated cost. I would recommend you do your homework and find a good vet. I would never recommend this place nor will I ever step foot in this facility again.