Took my watch for a battery replacement. They tol...

Took my watch for a battery replacement. They told me I would have to leave the watch with them for covid protocols for 1 week. After 10 days I phoned to ask when my watch would be ready and they said they had checked the watch and it needs a new battery!!!! That I would have to sign a consent form!!!! and it would take 4 weeks!!!! It's currently taking them 5 weeks for a 10 minute job.