Aungelica Spenner Review of Eiffel Tower Restaurant
We were so excited to treat ourselves to the fines...
We were so excited to treat ourselves to the finest restaurant in town for our wedding anniversary. We got one of the best seats in the house with an amazing view! Everything was going well.
My husband has a food allergy, a very simple one, they assured us they could handle it. And when his plate came out he had the food he was allergic to on the plate, but we didnt recognize it, so he almost ate it. Thank God we asked the waiter what the stuff was at the last second, he just said "oh gosh!" and took the whole plate away. They didnt say sorry which was surprising. A lady brought a new plate 20 minutes later, set it down and said, "here is your new bison steak"...again no apology, very short....my food was finished by then so my husband and I ate seperately... and they didnt take off the bill for the mistake, or offer a complimentary dessert....just kind of surprised they didnt try to make it right for such a serious mistake. obviously they dont take food allergies seriously. My husband was so mad by the time we left it put a damper on our entire evening. I know it's just steak, but when you go to the finest restaurant in town and pay $200 for a dinner, you set your expectations higher...and we thought for sure the allergy would be the last thing we would have to worry about. Wow

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