Daniel Wecks

Review of Embassy Suites Hotel, Napa, CA

Staff was rude. Their check in isn't until 4, whic...

Staff was rude. Their check in isn't until 4, which is very inconvenient when you are in town for a 5:00 wedding. When we called they said to come early because "there are always rooms ready early", except when we showed up early there weren't any rooms ready early. Apparently they are loosing money on the rooms because you have to pay an extra $15/night for parking in their lot, which was not full the entire time I was there. Half of the room outlets were non-functioning and the house provided iron had broken buttons. There is one area for taking your dog, and it strangely enough is located far from any entrances to the hotel.