Birch Wind

Review of Advanis

As an employee I enjoy the flexibility of the hour...

As an employee I enjoy the flexibility of the hours. Adhering to privacy laws can be frustrating for those we call - as often very limited information can be given out unless we know who we are speaking to (due to confidentiality) and people are reluctant to let us know if we have the correct person - easy to understand with all the various scams going on these days. Also people don't understand that simply letting it go to voicemail doesn't let us know anything other than they are not able to take the call (not home, busy etc) We never want to exclude someone who may really want to share their opinion or feedback simply because we assume that not answering means they aren't interested. All in all I am happy to work for this company and its allowed me to base my hours around my children's needs which is a priority for me as a single parent.