If you have a problem and you need to change somet...

If you have a problem and you need to change something or ask something do not bother. I wanted to make my payments and I tried doing them over the net via my credit card but I had trouble and it was not allowing me. I called. Guess how long I was put on the queue for... more than one hour.. It ironic because that's how long you wait at centerlink but there you get paid. Here you are paying them and they keep you on hold for hours. If they are very busy they can obviously employee other people that need work especially at this time. Yea I hate it.