Loren Gililand

Review of Winter Park Resort/Intrawest

My family and I were so excited to use our new Win...

My family and I were so excited to use our new Winter Park passes today. It's been a tough year as we shut down our business and skiing feels like the only fun thing we can do right now. We were in the lift line for our first run when we were literally yelled at by one of the lift operators to put our masks up over our noses (right in front of my 2 young kids). He was stomping around yelling at different people to put their masks up. We signed up for the ski season to wear a mask over our face but we did not expect to be yelled at and humiliated by someone. What has happened to customer service and common sense? We are outside, at 9,000ft, 6 feet apart, with air movement ... this makes no sense. Not to mention that this is highly discriminatory for some individuals who have medical exemptions but do not want to share that with a large number of people (which is my situation). You have not provided accommodations like other places of business. Please correct this behavior so that the fun of skiing isn't ruined for us all.