I have been in this agency since 1998 and I have n...

I have been in this agency since 1998 and I have not changed for lack of time but as many counselors who have followed each other have always been rather professional as the people who succeed to the physical and telephone reception are a lack of professionalism, customer spirit and especially an unbearable aggressiveness.
They will succeed in making me change banks after all his years. They must have too many customers!