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Review of Rubicon Estate

I am going to be honest and write about my home bu...

I am going to be honest and write about my home buying experience with Charlie and Paul from Rubicon. I trust this is not the way a professional property agent wishes to conduct business I have never encountered such treatment before.

My family is based overseas and was looking to buy a property - I was acting as an intermediate.

1. I asked questions about the property but was being REFUSED/ IGNORED multiple times, and once BEING COMPLAINED about having too many questions on a call

2. Rubicon gave me JUDGEMENTAL and SUBJECTIVE COMMENTS after trying to give an offer below asking price - being the receiving end of the conversation, I was not comfortable with it. There is no need to be rude.

3. RACIALLY BIASED - Rubicon introduced me to a solicitor as buying with parents money and that they believed my parents did not speak English. This is highly INAPPROPRIATE and frankly DISRESPECTFUL to assume me being a mediator will suggest my parents don't speak english.
4. Rubicon gave FALSE INFORMATION to the vendor - I was in direct contact with the vendor and found out she was being informed by Rubicon that my family requested to complete by a certain date due to cash/ banking issues, which was not true. Had no idea what caused this confusion.
5. Unreasonably IRRESPONSIVE - I sent a few emails to Rubicon regarding the purchase at different times, as I needed assistance/ clarification. However I very rarely would get a reply, and never after my offer being accepted. Despite my best intentions to resolve the issues, I don t see the effort/ energy that Rubicon put in.

Eventually my family got the property after all the troubles I took, amazing.