J

JournieswithJocelyn

4 years ago

I waited a month and a half to get an appointment ...

I waited a month and a half to get an appointment here, waiting with no therapy counting the days to my appointment. I am called today and told that the doctor will not be in on the day of my appointment and that I have to reschedule-and the soonest is today. So I head over, and there is construction all along Greenmount which I did not expect, but I am sure the staff was aware! I called to let them know and was not granted any understanding. I was 6 minutes late when I called a second time to say I was about to turn in and I could see the establishment, and was told "He is not going to see you." With my therapy needing self I just hung up before I went crazy on this lady! This place is horribly unprofessional, and has stressed me to the point I now have a headache. Sheppard Pratt has an outpatient program for therapy. I called in the Mandalas parking lot. They take most health insurance and will see me this Friday. Please try them before this horrible place! Sheppard Pratt will actually help you and fast!

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