Had a similar experience to other reviewers. For r...

Had a similar experience to other reviewers. For reference, it was the NJ office, and I live in Nashville.

In short: 2 last minute postponements and ultimately a delivery before the scheduled window on the third try. Everything arrived in good condition, which is about the only positive thing I can say.

Original delivery window was set, and I took the day off work to receive the package. About 2 hours before the delivery window, I got a call from their automated system saying that they could not complete the delivery due to weather.... it was drizzling.
Had to call the customer service team to get a new delivery date since one was not provided to me when they called to cancel my delivery for that day, and the woman on the phone (after I waited on hold for 20 minutes) was very rude. They said the best they could do was a delivery the following week.
Come the delivery day the next week, they called again the morning of the confirmed delivery (about 1 hour before the delivery window) to say they needed to reschedule again, this time due to mechanical issues with the truck. In this automated message they said I would be receiving a confirmation message shortly with the information for a delivery the following day.
The next day, the delivery window was supposed to be between 11 and 3, and I got a message at 9am saying my delivery was 5-30 minutes away. That was the only accurate estimate I got from them during this whole process. They showed up about 10 minutes later with my delivery. Luckily I was working from home all day and was there to receive it early.

I don't recommend this company, but unfortunately it seems like Ikea doesn't give their customers much choice.