Pattie Herbst

Review of Republic Services of Virginia

After reading these reviews I'm glad to see I wasn...

After reading these reviews I'm glad to see I wasn't the only customer being neglected. I can't comprehend how this company is still afloat. I have not had my trash picked up in 3 months. I put in missed pick up requests weekly. Customer service representatives tell me I will be contacted by management and not ONCE has that happened. It is astonishing they continue to charge my account when my trash has not been collected in months. It's a shame because I've had this trash company for years and never had any problems. Just in the past few months they have completely failed me as their customer. I'm not sure who is responsible for this but something needs to change! For anyone looking for a trash service... I'd steer clear!