Jessica Huntington

Review of Salt Lake Donated Dental Servi...

I want it to be known how i was treated at this es...

I want it to be known how i was treated at this establishment. I understand there are certain policies, but i felt rules were not fully disclosed until i was already in that chair and money was already out of my pocket. I came in with a horrendous toothache that has been bothering me non stop for years. Got an X-ray and was told that the tooth isnt bad enough to pull. I feel if the tooth clearly has visible deep decay there should not be an issue with that request. I've got teeth to spare. I begged and pleaded, but the employees response was quite snotty and underhanded. Exact verbatim; 'We'll try a filling, and if that doesn't work well do a root canal.' Which is around $1000.That woman's response does not instill confidence in your services. So i stormed out in tears; embarrassed and insulted. With not even and offer to write me an antibiotic prescription. I went to Oral Design in Holiday and they pulled it with no complications for $150. They were a little hesitant, but couldn't say no becuase i was in serious pain. LOVE that place. Hopefully no one has to go through what i did. Have your polices, but make sure they are WELL informed before you take their money, and dont be rude.