Unfortunately negative experience. I would receive...

Unfortunately negative experience. I would receive a text message half an hour in advance when the driver would be at my door. Unfortunately I never had a text message, but I did receive an email that the driver missed me. After many phone calls, they put the blame on me and don't look for a good solution. Unfortunately missed an important package. Be careful with this organization. Update: Ultimately neatly solved by the organization with the excuse of an employee