Kay Ralston Review of Southtree
I love Southtree. I am now working on selecting m...
I love Southtree. I am now working on selecting my second thousand of negatives and slides that I want digitized. Southtree has amazing customer service....kind and responsive. My first order of over 1000 items to digitize was mailed to Southtree a few weeks before my father passed into the non-physical. I called Southtree to ask if they could expedite my order so I could use some of the images in a slide show for my Dad's memorial. They agreed and even offered to do it for no extra charge. That simple act of kindness comforted me during my time of grief. The pictures were a hit at the memorial. Some of the images were not lined up correctly so Southtree offered to redo the entire order to correct the error. A few month later I purchased 5 coupons for $110 of service at a discount. My intention was to use the $550 to purchase Southtree's 1000 package. I have to admit I did not read fine print on the coupon offer closely where it said only one coupon per order. I contacted Southtree and told them of my error. They again came through and gave me a voucher for the 1000 package. I rarely have had such amazing kindness with customer support. I usually do not write reviews. I felt Southtree deserved a great one. Lots of love to the Southtree team.

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