I would recommend taking your business somewhere e...

I would recommend taking your business somewhere else. If you purchase here, understand the folks in the finance department do not know what they are selling when it comes to the MPP protection plan.

I would not recommend purchasing the MPP protection plan if leasing or purchasing here. My Sienna got a cracked windshield during my lease. MPP told me it wouldn't be covered since it was more than a chip. Disappointed, but I let it go. When it came time to turn in the lease or purchase, I was told by finance department the crack should have been covered and so I agreed to continue the MPP with the purchase. Nearly 3 months later, numerous phone calls, unanswered/un-returned voicemails, I was told by "Mo" in the finance department it won't be covered and he had instructed "Leon" to call me with this information. I never got that call.

It is my impression this dealership is too busy to take care of their customers after the sale or just don't care once the sale is made.