Walden University booked this hotel for their most...

Walden University booked this hotel for their most resent 4 day conference, which in my opinion was a HORRIBLE mistake. The hotel thought it was best to have HUNDREDS of Walden students stay in the buildings furthest from the conference rooms. By the afternoon break my stepper read 13k steps. It got to the point that students would just wait in the conference room cause their rooms were too far. Anyways on day one they toilet broke; literally in pieces, and took over an hour for maintenance to show up leaving my son and mother in law waiting. Rooms were stuffy regardless what you set the temp at in both rooms. And my biggest complaint was the $50 credit/comp scam they have going on. During check in we were told we'd get a $50 comp toward food/beverages at ANY restaurant on the property. Not until check out were we told by someone else it was only specific restaurants, NOT all. So I called trying to resolve the issue and Olivia who had no sympathy nor an apology and just said "he should've specified". Asked for a mgr and originally refused and suggested I speak with accounting and transferred me. I left a msg and have yet to get a call back which was told they will call back within 24 hours. I then tried sending an email address that Olivia provided and it was not a valid email. Not even the email under their websites contact us is valid. What a joke!!!! My opinion .. STAY AWAY or get everything upfront or in writing.