Christina Zhu

Review of Louis Vuitton Americas

I was trying to make a return for a lv purse and w...

I was trying to make a return for a lv purse and wallet that I purchased with cash. At first, I tried to return it at the Lv store in Soho, then they told me they don't have $2500 cash in the store and sent me to go the Lv store on 5th Ave. Again, here they told me the same thing. I mean, what in the world is going on. Lv is a luxury brand yet they don't even have enough cash in stores for their costumers to make returns. Doesn't this sound ridiculous? You're selling thousands of dollars yet you don't have $2500 in store for a refund? I felt so frustrated because I had to come again to make this return which waisted me 5 hrs and not to mention the money spent on the cab from Soho to 5Th ave. It's just the worst experince.