I recently purchased a zero turn mower from Jacks ...

I recently purchased a zero turn mower from Jacks after a very long search on the internet as well as looking around locally. I went to a bunch of specialty shops as well as the Big Box stores and asked a lot of questions about what separates one zero turn mower from the next. When I went to Jacks Small Engines, I dealt with Justin who is very knowledgeably about the products that they carrier and asked me questions that none of the other sales people had asked to really fit me into a mower that would suit my needs. I ended up going with a model that they did not have on display at the store and added a few extras to it that I wanted. Justin told me it would be a week or so before it would be ready for pickup and they would install all of the extras for me, before I took delivery. 3 Days later he called and said everything came in and I could pick up the mower at my convenience. I picked up the mower on a Friday and used it the same day to mow and bag all of the leaves that had dropped, I noticed that the steering control seemed different on the right side then the left, I called Justin and he said to bring it back in and he would have his Service Dept look at the machine. I took it back in planning to drop it off and leave it, but when I arrived, he had the service guys jump right on it and discovered that the steering damper was bad on one side. I figured it would be under warranty from the manufacturer and they would provide a new one free of charge, but Justin said let me check and see if we have one in stock, which they did and ended up replacing it on the spot and repaired the machine in an hours time. Try getting that kind of service from a Big Box store, I thought I would pay a little more buying it from a dedicated outdoor machine shop but it would be worth it if something would go wrong, but I ended up paying a little less at Jack's and still received the great customer service that you expect from a small specialty store. I would definitely recommend Jack's and wen you get there, ask for Justin.
Thanks Again....Greg