Carolyn Ferguson Review of Tarheel Basement Systems LLC
I cannot criticize the work because it never got t...
I cannot criticize the work because it never got that far. My appointment was scheduled three weeks out and I received an email 6 days out about my upcoming visit. I called the office when nobody showed up. I was told that my appointment was postponed for 2 days and scheduled for a different time. Unfortunately, I was not notified. Then after some more checking I was told that the appointment for that time had been cancelled. I was also told that the notes said I was to be called followed by another note saying that this was not done. I could get another appointment in a month. I was afraid to take a chance on that and took this as a bad sign. I will find someone else to do the job. The lady I spoke with was very nice, but it was not the first call she had like that yesterday.
Comments: