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kelly o'rourke

4 years ago

Valet was disorganized and possibly understaffed. ...

Valet was disorganized and possibly understaffed. Upon arrival, we waited to be greeted and temporarily blocked the thoroughfare until we were honked by people behind us. Upon departure, 2 members of my party were kept waiting for half hour after valet misplaced ticket. We made use of the house car which was convenient and efficient and transported our group of 6 to and from dinner. Rooms were well appointed and clean. Happy hour at the Atlantic Grill was a good value. Convenient location. Clearly stated we were celebrating something special but no fanfare or hospitality upgrades were provided. Nice but just nice.

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