I ordered Rag(Shop towel) from over month ago, but...

I ordered Rag(Shop towel) from over month ago, but no respond at all so finally I got answer from Mr. Joe Shaughnessy in J. W Outfitters "We don't want to work with u" even work with them many years. Thant is find for me.
I found somthing wrong before beacuse they charged even Rag was not delivery to my shop anyway it is not my business anymore. I definaly want to work with great people around me.
Not kind of no work etic people^^ Thank you let me know. Mr. Joe Shaughnessy.