I had some issues with shipping (totally USPS's fa...

I had some issues with shipping (totally USPS's fault) so I called Frend's to tell them that my tracking number said my package was delivered but there was nothing there... They handled EVERYTHING for me, submitted the claim for me, resent out my products with no questions asked. Alex McKibben was the sweetest person, not to mention she is SO knowledgeable about the products that she has. If you need advice and want to get great customer service, I recommend Frends.