I have not stayed here, but had to send a package ...

I have not stayed here, but had to send a package to friends staying there. He is there for medical reasons and I sent this UPS package 2 day air to make sure he got it in time for his appointment.. The office there REFUSED delivery so it was sent back to me. Now, one week later, I am sending it out again. Thankfully my friends have changed parks so they might just get this important information this time. The office knew they were staying there so just how hard is it to accept a package and let them know it was in the office?? Most RV parks will allow you to receive mail and packages during your stay. I know I will not be staying here when I get on the road.. Just got a response from Destiny RV stating I am a liar. Uhh, no... I do have receipts from UPS.. more reason not to deal with these people..