Don t go if you are at all concerned about Covid-1...

Don t go if you are at all concerned about Covid-19.

We just got home from a trip this Labor Day weekend, and I was not impressed. The room was great, it was spacious and clean, but we were hoping to spend time at the water park and we just didn t feel safe at the resort. There was not a culture of concern at Wilderness. I didn t feel that Wilderness had any concern for the prevention of Covid-19, and it showed, everywhere.
In July, our family went to Great Wolf in Traverse City, MI and they did everything right, from posting signage about masks everywhere, employees asking guests not wearing masks to put them on, hand sanitizer dispensers everywhere, lifeguards wearing masks, lifeguards sanitizing areas of the water features that didn t get wet regularly, and obviously limiting the capacity of the hotel and waterpark, and even the stores in the building. Slides had been marked for social distancing, and tables and chairs removed to encourage social distancing. Everything they did made me feel like they cared about Covid and protecting me as their guest.

In contrast, Wilderness made me feel like a cow coming to the slaughter. On a weekend that wasn t very warm, one of the indoor water parks was closed, concentrating the huge crowds in two small indoor water parks. There were the same amount of tables as usual (we have been before), and it was just as packed as it had been when I went before Covid. There were barely any signs stating the State of Wisconsin requirements for people to wear masks while indoors. I understand not wearing a mask when in the pool, or at a water attraction, but tons of people, sitting at tables, not eating, just hanging out, not wearing masks, sitting right next to the table next to them, also not wearing masks is not okay, that is what is prohibited by the state of Wisconsin. When I walked through the Klondike Kavern and the Waterdome, I did not see a single person sitting in those buildings wearing a mask except a couple of employees. Not even all the employees were wearing masks. The guy working at the dipping dots had his mask under his nose (gross, you re serving food). I saw 6 employees (not lifeguards) not wearing masks. Of course guests won t wear masks if your employees won t wear masks. Most of the housekeeping staff were not wearing their masks or had them under their noses. They were not wearing gloves. Besides not protecting your guests you aren t protecting your employees by enforcing requirements. There were very few hand sanitizer dispensers, very few signs, no enforcement, and no reduction in capacity. I went hoping that Wilderness would care as much about their guests as Great Wolf did. I came home hoping I don t have an infectious disease that could have been prevented by a company caring more about people than about money.