Mohammed Zainal

Review of Citibank N.A Bahrain

Peace be upon you

Peace be upon you
My account has 20 dinars and .220 fils
On 12 November, a jailbreak was sent that 10 dinars were deducted from my account and contacted them and I was told that my account is current and that the lowest amount needed is in my account 500 dinars and they were told that it was my only account as if the loan was paid and the loan was paid one time after taking a loan from a second bank and I wanted to close The account but the employee told me I cannot because an amount will be deposited into your important account (difference)
They were informed about the topic and I was informed a report will be made in this regard, and on the same day I went to the branch (with a sword) and spoke with the supervisor in customer service and I was informed that a report was made on the phone and that, God willing, we will respond to you as soon as possible.
They were contacted more than once and each time they said they were approved, the amount will be returned to you after a week
And this talk was repeated more than 3 times
And 4 days ago, they were talking to them on the phone and I was told that the amount would be recovered after a week
We do not know their week. We will have one week (7 days), 7 months, or 7 years. God knows this ..
Or maybe the bank does not have 10 dinars to retrieve it in my account
For your information, there is no complaint number, as the spokesman claims on the phone
..The new slogan ..
.. ~~ We plunder you and you are satisfied .. ~~
14.12.2017
9:25 pm