j serenil

Review of Covina Valley Kia

I went to Covina Kia on 4/2/17. I had a horrible ...

I went to Covina Kia on 4/2/17. I had a horrible experience with the floor Sales manager. They were NOT going to let me close deal with their ad of $23,646 taxes and licensing not included.
The Sales manager lost his cool. He slammed his hand as he snatched invoice in front me. With that same snatch, he crumbled and threw wadded invoice behind him and hit another employee. WHAT KIND OF MANNERS AND ETHICS IS THAT!!! He then stearnly said what do you want! I'm like... what the ad says.
HE added this bogus package for 1,999. No where is the 1,999 mentioned it being mandatory. He wanted to close me at 30,000 after rebates,deals, taxes, licensing, and financing.
I'm severely bothered at the blatant disrespect he showed me and my mom by being an emotional, proud, condescending, and unprofessional sales rep MANAGER. What's worse is this man is the leader, Sales M-A-N-A-G-E-R!! Your Mike Ditka/ Vince Lombardi sales pitch was pointless, harsh, and rude! Customers matter. Paying customers deserve respect. I had $10,000 to start. SMH!!!
Thanks for ruining my kia experience. And to behave like a brute in front of a female senior citizen is unrational and unmerited!! UNBELIEVABLE!!!
DON'T GO HERE!!