Rebecca Leontiev

Review of A-1 Lock & Safe Service, Inc

A1 Lock and Safe is the only locksmith for me, as ...

A1 Lock and Safe is the only locksmith for me, as I learned the hard way that there s a significant difference in the skill level, caliber and professionalism of locksmiths. Recently, I hired a popular franchise locksmith to change all the locks within my home and it was only after the franchise locksmith drilled unnecessary holes in my nice, expensive front door and sloppily patched it with wall putty, that I realized all locksmiths are not created equal. Not only did the franchise locksmith damage my entrance door, but the locks he changed were not properly done, leaving two door locks so loose the doors became inoperable. This overpriced franchise locksmith not only failed to properly change my locks, but he damaged my front door and broke two of the locks, leaving me in a panic and spiking my blood pressure.

Fortunately, Mark Lyons of A1 Lock and Safe quickly relieved my frustration and worry by coming out immediately when I called and fixed the botched work on each door lock. I don t often write reviews, positive or negative, but Mark set my mind at ease by repairing all five door locks quickly. He clearly is a master of his trade and it shows, as rework is often hardest, and he charged half the price of the franchise locksmith. I regret not having done more research and contacting Mark Lyons of A1 Lock and Safe the first time, as I would have saved a lot of money and angst. Don t make my mistake, call A1 Lock and Safe first to get the best in the business at a great price!