Chapel of chimes has been very insensitive about m...

Chapel of chimes has been very insensitive about my family needs during our time of grief.....they called us 30 mins prior on Sunday to having a service on Monday to tell my family that the casket we ordered a week prior is not available. To tell her son that is burying his mother is so insensitive. He is so stressed put and he was already grieving and now this has put so much on him. Shame on you Chapel of Chimes. The person Kenny Johnson seemed so insensitive. Do not deal with them and if you do do not deal with Kenny Johnson.