Jennifer Wohlschlegel

Review of Antlers at Vail

Upon checking in, I was told parking was included ...

Upon checking in, I was told parking was included for free by the front desk attendant. Great! Not. Looking over my credit card statement, I was charged $50 per night for parking. $100 total. After speaking with management, he told me I would not be refunded and this is part of their policy and began justifying the parking rate by other rates in the area. Talk about poor customer service. Be aware!! Will not be staying here again.