Pam Henkels

Review of Cafe Milano

Beyond horrible. Requested gluten-free pasta for ...

Beyond horrible. Requested gluten-free pasta for my 8 y.o. daughter with celiac disease and even asked "are you sure that is GF?". He ensured me it was, but alas, she threw up all night. The adult dishes were $20. No prices were given for the kids It was a shock to see their pasta dishes were $35. My feeling was that it wasn't kid-friendly and I was charged the "kid tax". I called the manager that night. He assured me that he would investigate the matter and call me back the next day. Two weeks later, I did not receive a call. I had to call again and speak to another a customer relations lady. She apologized, which made me feel better and refunded the portion of the meal that was on my credit card (not the $150 gift certificate I had nor the $20 cash I added to the tip). I LOVE this place but apparently it's not a restaurant to take kids or anyone with celiac disease.