radfamily2010

Review of Apple Valley Waste

We were Apple Valley Waste customers for 2 1/2 yea...

We were Apple Valley Waste customers for 2 1/2 years when we lived in the WV Panhandle. During our time there, the company was adequate in terms of waste disposal. Since we've moved (over 2 1/2 months ago), I have been losing my mind trying to get a refund for our months of unused service. I have been promised by three different people that the refund is processing and will given but it has yet to materialize. It's very frustrating and speaks to their lack of customer service and organization as a company. We also had an issue with them depositing someone else's payment into our account though no one could really explain why that happened (other than their check NUMBER might have matched our account number????). Highly unprofessional. I can't wait for my issue to be resolved so I don't have to deal with this company again.