S

Sarah Bickham

4 years ago

Do not go here! They are extremely dishonest, disr...

Do not go here! They are extremely dishonest, disrespectful, and unprofessional. Here is why: I went here to buy a new elantra value edition and was super excited to buy a new car. I did my research and did all of the math based on what they were advertising before going in to make everything simple and easy. I was content with the number that was advertised so negotiation was not necessary. When it came to discussing numbers, they would not explain why their final number showed $1,000 more than mine. I did my math right in front of them and got to the same number again, I then asked them to show me how their price got to be $1,000 more than mine and they would not show or explain anything to me. The fact they would not prove why the numbers were off is false advertising. When I told the finance manager Justin Skinner this, he replied by saying "that is what everyone says". Further proving they do this to people on a daily basis. He then continued to roll his eyes at me and had a major attitude. It is the law to provide numbers, and instead of doing that he was extremely disrespectful and unprofessional. The way I was treated here is gut wrenching. I never complain, unless I really feel the need to. I am writing this post to spare someone else from going through this. I went to another dealership that matched my final number and bought from them. I suggest everyone else do the same unless you want to spend more money than you have to.

Comments:

No comments