I had to take my 2010 GMC Yukon in for service a f...

I had to take my 2010 GMC Yukon in for service a few weeks ago. The engine started idling really rough and the service light came on. I called and spoke with Tyson in the Service department. He was really friendly and told me to bring in the vehicle and they would try to fit me in -same day!
After a few hours they had diagnosed the issue and informed me that the repair was covered under the Certified warranty, but they would have to keep my vehicle over night. This was still kind of a bummer, until Tyson informed me that they could set me up with a loaner car until mine was ready.
Once the repair was finished, I came back in and picked up my vehicle. That's it. What a truly wonderful experience! These guys are a real class act. I will definitely take my vehicle back to Joyce Koons when I need routine service or if I have anymore problems.