Not sure why he gets good revues. My experience w...

Not sure why he gets good revues. My experience was absolutely appalling. He screwed up the job and I had to go back the next day. Then he sent me away for a few hours, wasting my time. When I got back he had done nothing. Then he got rude and verbally abusive trying to make me the bad guy for his screw up. Couldn't admit he had goofed. All he had to do was own up to his screw up and apologize for wasting my time. Got my regular tech support guy to sort it out. Was planning to go back here to buy a new phone, cause there are so many good reviews. Never going near here again. This is the worst customer service I have ever received and this guy is totally deranged. He needs help. Wish I could give him zero stars.