Robert Westinghouse

Review of InXpress Australia

The consultant is great. The shipping companies an...

The consultant is great. The shipping companies and prices are average. I run my business from my home and NOW TNT will charge me an extra $5.50 for a pickup and $5.50 for a drop-off to a residential premises. My house is in the middle of town (country town), there is a 3m wide driveway and it is easy to park, unlike the main street (Summer). I think we need to negotiate better with the shippers. More and more people are working from home and I think this discrimination is not fair.
PLUS - because of the extra charges, I used StarTrack instead of TNT. I did the booking as normal - pick up from a business (residential) in Mona Vale (Sydney) to me Orange. I booked for pick up on Wednesday and it arrived here following Tuesday. TNT do it in a day. StarTrack is not good.