Kitty Review of Seton Medical Center Hays
My husband was admitted for suicidal thoughts. The...
My husband was admitted for suicidal thoughts. They were speedy about it and kept someone with him the whole time. Both of those were the only things they did right. He was there for 13 hours while they figured out what to do with him. Then when asked if he would need his medical card and ID at the place they were sending him, they said no. That the other place needed that info to get him a bed so they would have already sent his info in. Wrong, they did not send any insurance info. So the place had to call to get the info. But of course they cant even get that right! Who ever handles insurance info is by far incompetent. I had to take pictures and email them to the facility he is at. Which also means if they got the info so horribly wrong, we will need to go in and fix it or they will surly be sending us a ridiculous bill for the very little care he got. If you have a choice, go somewhere else!!
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