Kirk Bast

Review of Peak Health Family Medicine

Really like PA Kaley Tucker but called early today...

Really like PA Kaley Tucker but called early today to see about getting a motion sickness patch for on the water, and was connected by automated system to her assistant. Message said that if you need an appointment today or needed assistance within the day to hit 0. I did so and was connected with the operator, telling her what the message said and she said all she could do was schedule an appointment. I explained the message on their system and she seemed disinterested in that. I called back and left message explaining the above and did not hear back and it is after office hours now. The message said that messages were checked twice daily. In fairness, while I had one other time where I left a message and did not hear back, the staff seems good when you are there. Maybe a little better training and checking the messages they leave for patients are not accurate.